Privacy Policy
Last Updated: May 23, 2026
1. Introduction
Adloom Financial Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our international payment services.
2. Information We Collect
2.1 Personal Information
We collect information that identifies you as an individual, including:
- Full name and contact information (email, phone number, address)
- Date of birth and government-issued identification
- Financial information (bank account details, payment card information)
- Transaction history and payment details
- Employment and income information
2.2 Technical Information
We automatically collect certain information when you use our services:
- IP address and device information
- Browser type and operating system
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Processing and completing your payment transactions
- Verifying your identity and preventing fraud
- Complying with legal and regulatory requirements
- Improving our services and customer experience
- Communicating with you about your transactions and our services
- Marketing our services (with your consent)
4. Information Sharing and Disclosure
We may share your information with:
- Financial Institutions: Banks and payment processors to complete transactions
- Service Providers: Third-party vendors who assist in our operations
- Regulatory Authorities: Government agencies as required by law
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your information:
- 256-bit SSL encryption for data transmission
- Secure data storage with encryption at rest
- Regular security audits and penetration testing
- Multi-factor authentication for account access
- Employee training on data protection
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations (typically 7 years for financial records)
- Resolve disputes and enforce our agreements
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information (subject to legal requirements)
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your information
- Withdrawal: Withdraw consent for marketing communications
8. International Transfers
As an international payment service, we may transfer your information across borders. We ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions for data transfers
- Compliance with applicable data protection laws
9. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve our services and user experience
You can control cookies through your browser settings.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a prominent notice on our platform
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: